When Kathy O’Shaughnessy and Jeff Bohanek co-founded Yellow Brick Systems, they already had worked together for more than 15 years delivering solutions to complex business challenges in large organizations. In 2010, they combined their strengths and experience and founded Yellow Brick Systems – a small, agile, boutique solutions provider with an exclusive Salesforce specialty.
Today, Yellow Brick is a Salesforce consulting partner with a team of experts certified in the breadth of Salesforce credentials. Yellow Brick uses its small size to its advantage, and brings its attentive and highly skilled team of specialists to guide customers on their Salesforce journeys – from start to finish.
Yellow Brick works with organizations nationwide to define, design, develop, and implement custom Salesforce solutions, and optimize existing Salesforce implementations. We serve customers across a range of markets, including higher education and nonprofit, publishing and media, and other industries.
Yellow Brick’s trademark iterative and collaborative approach actively involves stakeholders throughout the solution journey to establish and guide the outcome based on user and business requirements. Yellow Brick applies its business insight and technical skills to translate those requirements into an innovative business solution that utilizes the powerful capabilities of the cloud-based Salesforce platform.
Ultimately, the close collaboration with users drives higher adoption of the solution – and Yellow Brick ensures user buy-in through its customized training. The company’s high customer retention rate and a 9.9 out of 10 customer satisfaction rating are proof points of Yellow Brick’s impact as a solution provider – and as a trusted partner.